To create, lead and manage the newly created cabs & attachment operations.
Resolving problems of vendors, drivers and customers.
Ensure the smooth day-to-day operations of the department.
Good communication and negotiation skills with the ability to develop and maintain strong relationships with vendors, drivers and internal departments.
Lead generation, marketing and business development.
Handling and following up with vendors and drivers on monthly payments and GST.
Tie-ups with corporate companies/showrooms.
Be a trusted advisor for your new vendors, monitor their performance and address any open issues to ensure timely resolution and a great customer experience.
Approach potential vendors to establish relationships and explain to them about the company norms and earnings from attachment.
Oversee and complete key tasks and develop project plans to meet corresponding deadlines.
Should be meeting your vendor On-boarding targets and KPIs.
Monitoring retention and turnover rates of new attachments.
Coordinate and support to the call centre team whenever needed.
Providing training to the vendors and chauffeurs. Role & responsibilities.
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