Job Description

International UK Inbound Voice ProcessCompany

• Location: Faridabad
• Designation: Inbound Sales Associates
• Experience - 0- 3 year's
• Qualification - Graduation /UG
• Excellent Communication Skills

:

• Answering inbound calls of customers and clients to learn about and address their needs, complaints, or other issues with products or services
• Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.

• Responsible for generate sales through inbound and outbound calls.
• Inbound calls to be handled from the US, Australia, UK

• Sales and Cross Sales
• Website chats in order to qualify leads into Sales opportunities

• Providing solutions to customer's queries, handling their objections effectively

• Rigorous follow ups and managing outbound calls on business leads and leads generated from various events

• Updating information on CRM and maintaining detailed database of all the prospective leads and their status

• Routing qualified opportunities to sales executives

• Communicate the company's brand values to ensure the highest number of conversions

• Execute strategy and process given by Sales Head

• Customer Handing

• Learning about Company's products, services, marketing Campaigns and to understand how these campaigns, products and services align to customer needs

• Explaining all the products, services and ongoing offers to our prospective customers

• Providing solutions to customer's queries, handling their objections effectively

Desired Candidate Profile

• Bachelors degree / UG

• A genuine sales interest

• Excellent communication

• Problem solver

• Exceptional organizational skills

• Creative thinker

• Team player

Job Benefits & PerksEligibility criteria: The candidate must have experience in International Inbound Customer Support.

• The candidate must have experience in International Inbound Customer Support.
• Flexible to work in UK shift

• Should able to join immediately

• Must have English Fluency

• Benefits: Fixed Salary

• Process: Inbound Voice Customer Support

• Shift: UK Shift (12.30 PM to 09.30 PM)

• Candidates from Faridabad will be given preference
• No Transportation will be provided

Job Types: Full-time, Regular / PermanentSalary: ?18,000.00 - ?22,000.00 per monthBenefits:

• Flexible schedule
• Paid sick time

Schedule:

• Monday to Friday
• Rotational shift
• UK shift

Supplemental pay types:

• Commission pay
• Performance bonus

Experience:

• total work: 1 year (Preferred)

Speak with the employer
+91 9667754563