Job Description

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can\'t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. With more than 7,700+ customers, we serve approximately 85% of the Fortune 500 , and we\'re proud to be one of FORTUNE 100 Best Companies to Work For and World\'s Most Admired Companies . Learn more on and about their experiences working at ServiceNow. Unsure if you meet all the qualifications of a job description but are deeply excited about the role We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates. What you get to do in this role: Speaking with highly technical and non-technical stakeholders, including discovery and product design for platform-level components and capabilities Support senior program managers and/or product managers across the entire project lifecycle to deliver critical programs for Service Now initiatives Work and collaborate directly with Product Managers, Product Design, & Development Teams to build new features and improve adoption on existing features Build familiarity with scrum process and willingness to contribute to team deliverables Understand product strategy that sets us up for success as we look to grow to $15B+ in revenue Research and collect product requirements from key buyer audiences and end-users to determine areas of opportunity for product enhancements Oversee the product or project timeline, deadlines, milestones as it is being built by development/engineering and communicate with stakeholders to keep them updated Contribute to the complete product lifecycle, from researching market needs and competition, analyzing customer data, writing product requirements and delivering product features to market Understand the technical and business impacts of product decisions that inform tradeoff decisions to optimize against product delivery and customer value Qualifications To be successful in this role you have: Master\'s degree in Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or a related field. Graduating between December 2022 - September 2023 Up to 2 years of experience in the following: Product management, product design or technical program management. Resourceful, detail-oriented, and highly organized Excellent oral presentation skills and written communication skills Strong prioritization skills and the discipline to focus on high impact activities Experience defining and capturing product requirements and transforming them into a product roadmap Deep curiosity about customer needs, along with building customer relationships and delivering Experience using relational databases Preferred: Demonstrated project management experience from previous internship, or academic or personal projects Preferred: Experience with open-source software or monitoring solutions or vendors (Splunk, New Relic, Cisco AppDynamics, Datadog) Experience with data analytics and cloud platforms (AWS, Azure, Kubernetes) FD21 For positions in the San Diego market, we offer a base pay of approximately $105k - $162k, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located, and is subject to change based on work location. Additional Information ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. At ServiceNow, we lead with flexibility and trust in our distributed world of work. to learn about our work personas: flexible, remote and required-in-office. If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance. For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government. Please Note: Fraudulent job postings/job scams are increasingly common. to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the . From Fortune. 2022 Fortune Media IP Limited All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

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