Job Description

Precision Group hiring for System Engineer - Desktop Support with 1 to 4 years of experience for the following job location. Job location :AHMEDABAD, SURAT, BARODA/VADODARA

Position System Engineer / Desktop Support Level L1 Support Employment type Full time Job Function End-user Support Number of Vacancies 10 : Trouble shooting of all types of Hardware (Desktops, Laptops, & Printers), software applications (Installation, configuration and troubleshooting of OS, MS Office) Installation and configuration of Windows/Linux based operating systems (Windows Xp, Vista,7,8 & 10) Good experience in Installation, configuring & troubleshooting of MS Outlook 2007/10/13/16 or Outlook Express, Office 365 & IBM Lotus note. Installation and Managing of antivirus products Taking Regular data backup and restoration of data & mail backup of MS outlook (PST files). Installation, Configuration of Biometric devices. Configuring & troubleshooting of Desktop/Laptops for L1 level & Managing data backup and recovery. Managing of DNS, Active Directory, basic window server Troubleshooting basic thin client issues. Basic troubleshooting of networking LAN, WAN, basic installation and configuration of Routing & Switching). Configuring & Troubleshooting of Network printers, scanners & Local printers at L1 Level. Installation, configuration of Antivirus Cementech & MacAfee Resolving tickets within the SLA which is raised from End User side supporting through floor support/Remote support & Call support. Configuration and support for iPad & iPhone.

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