Summary of Job Responsibilities: Devise and establish Quality procedures, standards and specifications Review customer requirements and make sure they are met Look at ways to reduce waste and increase efficiency Set up and maintain controls and documentation procedures Monitor performance by gathering relevant data and produce statistical reports Measure performance and identify any areas of weakness, recommending and implementing improvements Liaise with other managers and staff and provide training, tools and techniques to enable others to achieve quality standards. Assess the effectiveness of changes made
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