Job Description

Business Director

We\'re seeking a Business Director to take charge of the P&L and drive growth for the agency over the next few years. This is a leadership role and reports to the founding team.

As a Business Director your role will directly impact the 3 core pillars of the organisation:

Product:

- Ensure the product & service delivery is of the highest quality, meeting or exceeding industry benchmarks.

- Maintain & improve the high CSAT & NPS scores for our services.

- Be accountable for all deliveries through best practices & processes.

- Augment the HumanX brand through strategic and tactical initiatives.

- Evolve the service offering and position it to resonate with evolving market needs.

People:

- Lead a highly motivated team of design & tech professionals to do their best work yet.

- Build competency for the next wave of growth through learning & development initiatives.

- As an employee first organisation, find ways to create maintain a happy & engaging work environment.

- Define and reward high performance through well defined OKRs.

- Attract best-in-class talent while continuing to engage & reward the current talent pool.

Profit:

- Take complete ownership of the P&L and growth responsibility

- Define, drive & measure growth initiatives - for both Key Accounts & New Business Initiatives

- Engage with CXOs and demonstrate our ability to drive business outcomes through design

- Lead Pitches & RFPs - both in India and global ones

- Keep the co-founders and other key stakeholders informed on key metrics, activities and risks.

Who should apply:

- You have a background in IT Consulting / Big 4 consulting firm with 8-12 years experience, of which, at least 3 years are with a P&L responsibility.

- You have demonstrated that you can drive top-line & bottom-line impact through effective execution in an OKR driven organisation.

- You understand the business value of design and ease into the domain without much of a learning curve.

- You have multi-functional exposure across sales, key account management & bring a consulting lens while engaging with CXOs.

- You have the conviction to represent an upstream design consulting brand in international markets.

- You are obsessed with metrics and can find a way to measure key outcomes for yourself and the organisation.

- You are extremely meticulous with an eye for detail and focus on documentation.

- You are comfortable with leading a fast-growing team of high performers from the front.

About HumanX:

We are a strategic design studio working with Fortune 500 firms to create business impact through better design.

Whether it\'s consumer apps & platforms or enterprise software, our team has deep experience in designing globally competitive experiences for clients like Amazon, Bangalore Airport (BIAL), CNBC TV18, DBS Bank, Informa Group, Malaya Manorama, NITI Aayog, JLL Tech, Pearson, Omidyar Network India among several other bluechip firms and ambitious startups globally.

Life at HumanX:

- We love what we do, it\'s not just a job.

- We encourage independent, courageous thinking.

- We are a performance-driven culture.

- Done > Perfect. Great artists ship.

- We get the best people in. And we get the best out of each other.

- We believe everyone should have life outside work (it is a good filter for who joins us ;)

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