Job Description

Job Summary

The

HR Executive - Hospitality

supports daily HR operations including recruitment, onboarding, employee relations, training coordination, payroll support, and compliance. The role ensures smooth HR functions tailored to a hospitality environment, focusing on service culture, staff engagement, and high standards of guest-facing professionalism.

Key Responsibilities1. Recruitment & Staffing

Manage end-to-end recruitment for hotel departments (Front Office, F&B, Kitchen, Housekeeping, Stewarding, Engineering, etc.). Screen resumes, conduct initial interviews, and coordinate with department heads for final selection. Organize job fairs, campus recruitment, and walk-in interviews. Ensure manpower levels are maintained as per operational needs.

2. Onboarding & Orientation

Prepare offer letters, contracts, and joining documents. Conduct employee orientation and introduction to hotel policies, service standards, and grooming guidelines. Ensure new staff are trained on hotel culture, safety, and SOPs.

3. Employee Relations

Address employee queries, grievances, and concerns professionally. Assist in handling disciplinary issues as per HR policies. Maintain positive working relationships and employee engagement programs. Support welfare activities, staff events, recognition programs, and team-building activities.

4. Training & Development

Coordinate training sessions with department trainers and HR Manager. Track training attendance, compliance, and skill development. Help implement customer service and hospitality-specific training.

5. HR Administration

Maintain employee records, files, and updated HR databases. Handle attendance, leave management, and roster coordination support. Assist in payroll preparation by providing attendance and deduction details. Prepare HR reports, MIS, and monthly updates.

6. Compliance & Policies

Ensure compliance with labor laws, hotel policies, and safety regulations. Maintain documentation for audits, inspections, and statutory requirements. Support visa processing, medical checks, and staff accommodation coordination (if applicable).

Skills & Qualifications

Bachelor's degree in HR, Hospitality Management, or related field. 1-3 years of experience in HR, preferably in hotels or hospitality. Strong knowledge of hotel departments, staffing needs, and service culture. Understanding of recruitment, payroll basics, and local labor laws. Excellent communication, interpersonal, and organizational skills. Proficient in MS Office and HR software.

Behavioral Competencies

Professional, friendly, and service-oriented attitude Strong confidentiality and integrity Problem-solving skills Attention to detail Ability to work under pressure and meet deadlines Team player with positive attitude
Job Type: Full-time

Pay: ₹22,000.00 - ₹25,000.00 per month