Job Description

POSITION DESCRIPTION

POSITION TITLE:

Healthcare Solutions Partner, Manager - Hospitals

POSITION SUMMARY

Summarize the primary purpose & key accountabilities of the position, including scope of responsibility in 5-7 concise sentences. (i.e. Global vs. Country/Region) It may be helpful to complete this section after you have finished the other sections of the document.

The Manager, Health Solutions Partner (HSP) is a non-sales commercial role, focused on providing educational & scientific content to support HCPs and Clinicians in large multi-speciality and corporate Hospitals. The purpose is to demonstrate and improve the impact of our Hospital portfolio on key areas of focus such as Anti-Microbial Resistance. The role incumbent will need to work with a cross section of internal stakeholders proactively to build a better customer experience.

POSITION RESPONSIBILITIES

In order of importance, list the primary responsibilities critical to the performance of the position. It is recommended not to list actual tasks but focus on essential responsibilities that highlight accountability and level of judgment required.

• The role holder will proactively drive deeper engagement on educational & scientific content with multiple clinicians like Intensivists and stakeholders like Microbiologists in large scale hospital setup.
• The individual will exhibit strong industry knowledge, as well an have hands-on expertise on multiple topics related to therapy, business processes, HEOR etc.
• (S)He will be expected to identify bottlenecks in delivering a consistent customer experience, and develop innovative approaches to build strong, compliance connections with Pfizer SMEs and other resources in the organisation.
• Expected to bring deep insights on customer preferences through various approaches, thereby enabling relevant content and channel identification and deployment for an ideal customer experience.
• Will work with other SMEs like SHP, External Partnerships Lead, Medical and other stakeholders to attain improved outcomes.
• Will develop and drive implementation of value programs like improving the Diagnostics infrastructure, set up COE for appropriate, rational AI usage, anti-microbial stewardship etc.
• Will provide insights to appropriate stakeholder to improve service provided to the customer along with design expertise
• Will be expected to provide inputs to create awareness and shape initiatives (Commercial only) applying insights learnt from customer journeys on the therapy. Will also support in local evidence and RWE cascade.
• Will be expected to manage and lead a team of HSP Executives, acting as a strong coach and guide and navigate the team through moderately complex situations.

EDUCATION AND EXPERIENCE

Indicate the formal education, certification or license required and/or preferred. Include the minimum number of years of relevant experience required for the position (where legally permissible).

• Graduate in science related discipline
• Bachelors / Masters in Microbiology, Medicine or Business management is preferred
• Management and/or marketing, area medical experience strongly recommended
• 7+ years of pharmaceutical, biotech or medical/marketing/sales management experience with focus on customer centric behaviour or Key Account Management, and demonstrated team management experience

This description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required. Additional position specific requirements/responsibilities are contained in approved training curricula.
Work Location Assignment: Flexible

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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