Skill : HRO Helpdesk Band : 1 & 2 Location : Bangalore : International voice process experience - Mandatory - NO domestic voice process experience - US voice process experience - Preferred - Expreince in International HR Helpdesk - Preferred - Good understanding of various HR Systems/ applications and case management tools like ServiceNow, Remedy (preferred) - Understanding of Service level agreements - Understanding of the Telephony tools e.g. Avaya Desired Candidate Profile Qualifications :BACHELOR OF ARTS, BACHELOR OF BUSINESS ADMINISTRATION, BACHELOR OF BUSINESS MANAGEMENT, BACHELOR OF BUSINESS STUDIES, BACHELOR OF COMMERCE
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