Job Description

Responsibilities This role is responsible for leading all aspects of change management for the assigned GPO employee experiences. As strategic partner to GPO and COEs, this leader will work with the project managers, subject matter experts, and sponsors to implement best practices and will focus on leading the people side of the transformation. The person in this role aims to move impacted audience from the current state to the desired future state as quickly and efficient as possible, including changes to business processes, systems and technology, job roles, organizations structures, and enablement. This role will also serve as the editor-in-chief for content produced for both end users and service delivery teams in these areas. Develop change management plans for associated user experiences. Plan and draft communications, design promotional materials, prepare/conduct briefings, and help develop training materials for the program workstreams Manage development and execution of communications materials, such as fact sheets, job aids, instructional guides, web content, knowledge articles, briefings and presentations Proofread and edit content prepared by technical and multilingual contributors to ensure quality and simplicity Support the project and sector teams to develop stakeholder/partner outreach and engagement efforts to obtain awareness, understanding, buy-in and support Conceptualize, coordinate and prepare presentations for the global HR leadership teams, including the digital employee experience (dEEX) steering committee, HR Ops Council, etc. Support the design, development, implementation and revision of project plans and adhere to established timelines. Qualifications Bachelor\'s degree in communications, journalism, change management or related field Overall 11+ years out of which 8+years in change management or strategic communications experience Knowledge of change management principles, methodologies, and tools Demonstrated experience producing organization-wide communications and communication strategies Analytical skills and the ability to provide insight into project progress Ability to explain complex technical concepts in an easily understood content Demonstrated client relationship skills working in a dynamic client environment

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