Job Description

Job description:

1)Handle end-to-end recruitment for BPO roles, including sourcing, screening, interviewing, and onboarding candidates.

2)Manage employee engagement initiatives to boost morale and enhance retention.

3)Facilitate performance management processes including appraisals, feedback sessions, and corrective actions.

4)Maintain HR records, ensure compliance with labor laws, and manage documentation and audits.

5)Assist in workforce planning and shift management, ensuring alignment with project requirements.

6)Conduct training and development programs to upskill employees and prepare them for growth opportunities.

7)Manage grievance handling, disciplinary actions, and conflict resolution effectively.

8)Collaborate with operations teams to understand manpower needs and provide HR support accordingly.

9)Monitor attendance, leaves, and payroll coordination in collaboration with the Finance team.

10)Ensure adherence to HR policies and recommend improvements to enhance employee satisfaction.

11)Support HR analytics and reporting by maintaining HR metrics and dashboards.

Job Type: Full-time

Preferred Candidates: Candidate should be from collection industry only.

Benefits:

Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Paid sick time Provident Fund
Work Location: In person

Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?25,000.00 per month

Work Location: In person