Job Description

HR ASSISTANT in a hotel is responsible for managing all human resources functions to support the hotel's operational goals and foster a positive, productive, and compliant work environment. This includes recruitment, training, employee relations, performance management, compensation and benefits, and ensuring adherence to labor laws and hotel policies.

Key Responsibilities

1. Recruitment and Onboarding:

Workforce Planning:

Develop and execute strategic hiring plans based on seasonal needs and operational demands for all hotel departments (e.g., F&B, Front Office, Housekeeping, Sales, etc.).

Talent Acquisition:

Manage the full recruitment cycle, including: Creating and updating accurate job descriptions. Posting job openings on various platforms (job boards, social media, industry-specific sites). Sourcing and screening resumes and applications. Conducting interviews (initial screenings, HR rounds) and assessments. Coordinating interviews with department heads. Extending job offers and negotiating terms.

Onboarding:

Design and facilitate comprehensive onboarding and orientation programs for new hires to ensure a smooth transition and integration into the hotel culture. This includes familiarizing them with hotel policies, procedures, and safety regulations.

2. Employee Relations and Engagement:

Conflict Resolution:

Act as a primary point of contact for employees, addressing queries, concerns, and grievances. Mediate and resolve workplace conflicts and disputes in a fair and impartial manner.

Disciplinary Actions:

Handle disciplinary actions in accordance with hotel policies and labor laws.

Employee Communication:

Foster open and effective communication between management and employees.

Engagement Initiatives:

Develop and implement employee engagement initiatives, such as team-building events, recognition programs, employee surveys, and wellness programs to promote a positive and inclusive work culture.

Exit Interviews:

Conduct exit interviews to gather feedback and identify areas for improvement in employee retention.

3. Training and Development:

Needs Assessment:

Identify training needs across various departments to enhance employee skills and knowledge.

Program Development:

Coordinate and conduct training sessions and workshops on topics such as customer service, safety protocols, compliance, and professional development.

Career Development:

Facilitate professional growth opportunities, including coaching, mentoring, and career pathing.

Performance Management:

Oversee and support the performance appraisal process, including goal-setting, feedback collection, performance evaluations, and development plans.

4. Compensation and Benefits:

Payroll Administration:

Collaborate with the finance department to ensure accurate and timely payroll processing, including managing attendance, leave, and overtime.

Benefits Management:

Administer employee benefits programs (e.g., health insurance, retirement plans, paid time off, perks) and assist employees with related inquiries.

Compensation Strategy:

Assist in developing and implementing compensation structures, salary reviews, and incentive programs.

5. Compliance and Policy Adherence:

Legal Compliance:

Stay informed about all relevant labor laws, regulations, and industry standards (local, state, federal, and international, as applicable). Ensure the hotel's HR policies and practices comply with all legal requirements.

Policy Development:

Develop, update, and enforce HR policies and procedures in alignment with hotel goals and values.

Record Keeping:

Maintain accurate, confidential, and up-to-date employee records, including personal details, contracts, performance evaluations, training records, and disciplinary actions.

Health and Safety:

Collaborate with safety officers to ensure a safe and healthy work environment, participating in the development of emergency response plans.
Job Types: Full-time, Permanent

Pay: ?17,000.00 - ?18,000.00 per month

Benefits:

Cell phone reimbursement Commuter assistance Food provided Internet reimbursement Paid sick time Paid time off
Schedule:

Day shift
Work Location: In person