Job Description

Job Summary:

The Housekeeping Supervisor is responsible for maintaining high standards of cleanliness, hygiene, and presentation across the co-working space, gaming zones, cafeteria, washrooms, meeting rooms, and common areas. The role ensures a safe, clean, and welcoming environment for members, guests, gamers, and staff while managing the housekeeping team and daily operations.

Key Responsibilities:

1. Overall Housekeeping Operations

Supervise daily housekeeping activities across all areas of the property. Ensure cleanliness standards are maintained at all times. Plan manpower deployment according to footfall, gaming hours, and events. Conduct regular inspections and property rounds.

2. Cleaning & Hygiene Management

Ensure proper cleaning of workstations, meeting rooms, gaming zones, cafeteria, and washrooms. Monitor deep cleaning schedules for carpets, upholstery, washrooms, and high-touch areas. Ensure correct usage of cleaning chemicals, tools, and equipment. Maintain hygiene standards as per SOP and safety norms.

3. Team Supervision & Training

Supervise housekeeping staff attendance, grooming, and discipline. Train staff on cleaning methods, hygiene standards, and safety procedures. Assign duties, prepare duty rosters, and manage shift schedules. Motivate and guide the team for consistent performance.

4. Guest Interaction & Complaint Handling

Address housekeeping-related guest complaints promptly. Coordinate with front desk and operations team for special cleaning requests. Ensure quick resolution and guest satisfaction.

5. Inventory & Material Management

Maintain inventory of cleaning supplies, chemicals, and consumables. Ensure timely requisitioning and proper storage of materials. Control wastage and monitor consumption patterns. Maintain records for stock usage and audits.

6. Safety, Compliance & SOP Adherence

Ensure adherence to health, safety, and hygiene regulations. Ensure proper signage for wet floors and safety hazards. Follow internal SOPs and audit requirements. Report accidents, damages, or safety issues immediately.

7. Event & Peak Hour Support

Plan housekeeping support for events, tournaments, meetings, and parties. Ensure pre-event setup and post-event cleaning. Coordinate with F&B, gaming, and operations teams during peak hours.

8. Reporting & Documentation

Prepare daily housekeeping checklists and inspection reports. Maintain attendance, duty rosters, and performance records. Submit daily and monthly housekeeping reports.

Skills & Competencies:

Strong supervisory and team management skills. Knowledge of cleaning techniques, chemicals, and equipment. Attention to detail and quality orientation. Good communication and coordination skills. Ability to handle high footfall and peak operations.
Job Type: Full-time

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

Provident Fund
Experience:

total work: 5 years (Preferred)
Work Location: In person