Job Description

We are looking for a detail-oriented and experienced

Housekeeping Supervisor

to oversee daily housekeeping operations at our hotel in Itanagar. The ideal candidate will be responsible for supervising room attendants and housekeeping staff to ensure the highest standards of cleanliness, hygiene, and guest satisfaction.

Key Responsibilities:

Supervise and coordinate the daily activities of housekeeping staff (room attendants, public area attendants, etc.). Inspect guest rooms, public areas, and back-of-house spaces to ensure cleanliness and readiness as per hotel standards. Allocate daily tasks and monitor progress; maintain duty rosters and schedules. Train and mentor housekeeping team members on standard operating procedures (SOPs), safety practices, and guest handling. Ensure timely cleaning of check-in/check-out rooms and coordinate closely with Front Office for room status updates. Maintain inventory of cleaning supplies, linens, and guest amenities; place requisitions as needed. Handle guest complaints and special requests promptly and professionally. Ensure adherence to hygiene, sanitation, and safety protocols in all housekeeping activities. Report and follow up on maintenance issues or damages with the engineering team. Assist in performance reviews and evaluations of housekeeping staff.

Requirements:

Diploma or certification in Hotel Management or Housekeeping Operations. Minimum 2-4 years of housekeeping experience, with at least 1 year in a supervisory role. Strong leadership, communication, and team-management skills. Excellent attention to detail and ability to multitask under pressure. Familiarity with cleaning techniques, materials, and housekeeping equipment.
Job Type: Full-time

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

Food provided
Ability to commute/relocate:

Itanagar, Arunachal Pradesh: Reliably commute or planning to relocate before starting work (Required)
Education:

Diploma (Required)
Experience:

Hotel: 10 years (Required)
Language:

English (Required) Hindi (Required)
Shift availability:

Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred)
Work Location: In person