Job Description

Job Summary:

The Housekeeping Supervisor is responsible for overseeing the day-to-day operations of the housekeeping department. They ensure that cleanliness standards are maintained throughout the property, manage housekeeping staff, and coordinate with other departments to meet guest and operational needs.

Key Responsibilities:

Supervise housekeeping staff, including room attendants, public area cleaners, and laundry personnel. Assign daily duties, inspect work for adherence to established standards, and provide feedback. Ensure all rooms and public areas are cleaned and maintained according to company standards. Monitor inventory levels and requisition cleaning supplies and equipment when necessary. Train new housekeeping staff and provide ongoing training and development. Report maintenance issues or safety hazards immediately to the maintenance or management team. Assist in preparing schedules and maintaining labor cost control. Handle guest complaints professionally and efficiently. Maintain compliance with health and safety regulations and sanitation standards. Ensure proper use and care of housekeeping equipment.

Qualifications:

High school diploma or equivalent; additional hospitality or management training is a plus. Minimum of 2 years' experience in housekeeping, with at least 1 year in a supervisory role. Strong organizational and leadership skills. Attention to detail and commitment to cleanliness. Good communication and interpersonal skills. Ability to work flexible hours, including weekends and holidays. Knowledge of cleaning techniques, safety procedures, and relevant equipment.

Preferred Skills:

Proficiency in housekeeping or property management systems (e.g., Opera, HotSOS, etc.) Basic computer skills (MS Word, Excel, etc.) Multilingual abilities are an advantage.
Job Type: Full-time

Pay: ?80,000.00 - ?100,000.00 per month

Benefits:

Cell phone reimbursement
Experience:

Finalization of Accounts : 5 years (Required) Income tax return: 5 years (Required) Taxation : 5 years (Required)
Work Location: In person