Job Description

Key Responsibilities:

Room Cleaning & Maintenance:

Clean and tidy guest rooms, bathrooms, corridors, and common areas as per hotel standards. Change bed linens, replace towels, and replenish guest amenities (soap, shampoo, tissue, etc.). Dust and polish furniture, fixtures, and fittings. Vacuum carpets and sweep/mop floors. Ensure rooms are well stocked with essential supplies.

Public Area Cleaning:

Maintain cleanliness in hotel lobbies, elevators, stairwells, and other public spaces. Regularly check and clean public restrooms and lounges. Report any maintenance issues such as broken fixtures or faulty equipment.

Laundry Services:

Collect and handle soiled linens and towels. Transport linens to and from the laundry room. Sort, fold, and store clean linens properly.

Guest Interaction & Service:

Respond to guest requests for additional supplies, room services, or other assistance. Ensure timely delivery of housekeeping services. Handle guest complaints or issues politely and professionally, reporting them to management when necessary.

Health & Safety Compliance:

Adhere to hotel health, safety, and hygiene policies. Use appropriate cleaning chemicals and equipment safely. Ensure all cleaning tools and supplies are used and stored correctly.

Inventory & Supplies:

Monitor and report the inventory of housekeeping supplies. Ensure that housekeeping trolleys are well-stocked and organized. Notify the supervisor when supplies need replenishing.

Collaboration & Teamwork:

Work closely with other housekeeping team members to ensure smooth operation. Coordinate with maintenance and front office teams to address room issues. Assist in training new housekeeping staff when required.

Qualifications:

Education:

High school diploma or equivalent preferred.

Experience:

Prior experience in housekeeping or cleaning services is a plus but not required.

Skills:

Strong attention to detail. Ability to work independently and as part of a team. Good physical stamina (this role requires standing, walking, bending, and lifting). Basic understanding of cleaning techniques and chemical usage. Good communication and customer service skills.

Working Conditions:

Schedule:

May require working evenings, weekends, and holidays, depending on hotel occupancy.

Physical Demands:

Must be able to lift and move heavy items such as cleaning carts and linens.
Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹18,000.00 per month

Benefits:

Health insurance
Experience:

Housekeeping: 1 year (Preferred) total work: 1 year (Preferred)
Shift availability:

Night Shift (Preferred) Day Shift (Preferred)
Work Location: In person