The Housekeeping Manager will be responsible for overseeing all housekeeping operations to ensure cleanliness, hygiene, and aesthetic standards of the premises. The role includes managing housekeeping staff, maintaining inventory of cleaning supplies, ensuring compliance with safety standards, and delivering high-quality guest and employee satisfaction.
Key Responsibilities
Supervise, train, and evaluate housekeeping staff.
Plan and allocate daily cleaning duties and special projects.
Ensure all guest rooms, common areas, and facilities meet established cleanliness and hygiene standards.
Conduct regular inspections of rooms, public areas, and back-of-house.
Manage inventory of cleaning supplies, linens, and equipment, and place orders as needed.
Prepare staff schedules and ensure adequate staffing levels.
Handle guest complaints or requests promptly and professionally.
Coordinate with front office, maintenance, and other departments to ensure smooth operations.
Maintain compliance with health, safety, and sanitation regulations.
Prepare reports on occupancy, room status, and housekeeping performance.
Implement cost-control measures without compromising service quality.
Motivate and develop team members for high performance.
Qualifications & Skills
Bachelor's degree / Diploma in Hotel Management, Hospitality, or related field (preferred).
Proven experience (3-5 years) in housekeeping supervision or management.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Knowledge of cleaning techniques, materials, and equipment.
Ability to handle complaints and resolve conflicts effectively.
Good organizational and time management skills.
Proficiency in MS Office and housekeeping management systems.
Job Type: Full-time
Pay: ₹18,000.00 - ₹25,000.00 per month
Work Location: In person
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