Job Description

Job Overview

The Housekeeping Executive is responsible for overseeing the daily housekeeping operations to ensure that guest rooms, public areas, and back-of-house areas are clean, well-maintained, and meet the resort's hygiene and service standards. The role involves supervising the housekeeping team, managing inventory, ensuring timely room readiness, and maintaining guest satisfaction.

Key Responsibilities

Operational Management

Supervise and coordinate daily housekeeping activities across rooms, public areas, and laundry. Inspect guest rooms, corridors, and common areas to ensure cleanliness and maintenance standards are met. Ensure timely cleaning and readiness of guest rooms as per occupancy and arrivals. Monitor daily room reports, occupancy, and housekeeping task assignments. Coordinate with the Front Office and Maintenance departments for smooth operations.

Staff Supervision & Training

Supervise room attendants, public area cleaners, and laundry staff. Conduct daily briefings, assign duties, and review performance. Train team members in cleaning procedures, use of chemicals, and guest service standards. Ensure grooming, attendance, and discipline of housekeeping staff.

Guest Service & Quality Control

Handle guest requests, special room setups, and complaints promptly and courteously. Maintain high levels of guest satisfaction and ensure attention to detail in every room. Conduct regular inspections and audits to maintain consistency in service quality.

Inventory & Supplies Management

Maintain stock levels for linen, cleaning supplies, amenities, and guest consumables. Monitor and control usage to prevent wastage and pilferage. Coordinate with the store and purchase department for timely replenishment.

Safety & Hygiene Compliance

Ensure adherence to hygiene, sanitation, and safety standards. Implement eco-friendly cleaning practices where possible. Report and follow up on maintenance issues, damages, or safety hazards.

Qualifications & Requirements

Bachelor's / Diploma in Hotel Management or Housekeeping Management.

3-4 years of experience

in housekeeping operations, with at least

1 year in a supervisory/executive role

. Strong knowledge of cleaning techniques, chemicals, and housekeeping equipment. Excellent organizational and communication skills. Eye for detail and high standards of cleanliness. Flexible to work shifts, weekends, and holidays.
Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

Food provided Health insurance Paid sick time Paid time off Provident Fund
Work Location: In person