Job Description

The Housekeeping Executive at Seven Seas Hotel is responsible for ensuring the highest standards of cleanliness, hygiene, and orderliness across all guest rooms, public areas, and back-of-house spaces. The role involves supervising housekeeping staff, coordinating with other departments, and maintaining exceptional guest service standards in alignment with the hotels luxury service philosophy.

Key Responsibilities:

Supervise daily housekeeping operations, including room cleaning, linen management, and public area maintenance. Conduct routine inspections of guest rooms and public areas to ensure standards are consistently met. Train, guide, and support housekeeping staff to ensure quality performance and adherence to SOPs. Coordinate with the front office and maintenance departments to manage room readiness and quick turnaround. Monitor inventory and request supplies in a timely manner to avoid shortages. Manage guest requests, complaints, and feedback professionally and promptly. Assist in the scheduling of staff shifts and duty rosters based on occupancy and operational needs. Ensure all housekeeping staff adhere to health and safety regulations. Maintain records related to cleaning schedules, maintenance requests, and linen usage. Support sustainability initiatives and ensure environmentally friendly housekeeping practices.
Requirements:

Proven experience (2-4 years) in a supervisory role in housekeeping, preferably in a 4- or 5-star hotel. Strong leadership and interpersonal skills. Eye for detail and high standards of cleanliness and presentation. Familiarity with housekeeping procedures, cleaning equipment, and materials. Good communication skills in English; knowledge of additional languages is an asset. Ability to work in a fast-paced environment and handle guest requests efficiently. Diploma or degree in Hospitality Management or a related field preferred.
Job Type: Full-time

Pay: ?12,166.24 - ?24,946.55 per month

Benefits:

Food provided
Work Location: In person