Job Description

Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity.

Treat all associates / colleagues with dignity and respect.

Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures ? Replenishes guest supplies

Ensures guest services specified by superiors and guests requests are promptly and courteously met

Reports damage or malfunction in hotel rooms to Team Leader

Maintains equipment in proper state of cleanliness and repair

Maintains a section room report

Maintains a daily room checklist

Meets with Team Leader and takes on daily assigned tasks

Reports and submits lost and found articles to the HK Desk immediately

Report guest complaints to superior immediately

Reports unusual behavior/activities on floors to Team Leader

Records room status in allocated section accurately

Complies with hotel's health, safety and hygiene policy

Adheres to personal grooming and hygiene standards

Attends briefings, meetings and training sessions as required

Creates and maintains floral arrangements

Carry out valet services when required including delivery of linen or processing laundry orders

Maintains floor pantries and par stocks

Maintains Housekeeping trolleys in appropriate conditions and adequately stocked

Ensures machines and areas are kept in proper working order

Provides morning and turn down services according to set standards and procedures

Adheres to key handling procedures

Ensure proper safety procedures are followed when on duty on the guest floors (Never open guest rooms on the request of a guest, always direct them to the front desk).

Job Types: Full-time, Permanent

Pay: ₹14,478.00 - ₹15,500.00 per month

Benefits:

Flexible schedule Food provided Health insurance Provident Fund
Work Location: In person