Job Description

Enters and prepares the room for cleaning. Dusts the room and furniture. Replenishes guestroom and bath supplies. Cleans the bathroom. Cleans the closet. Vacuum and rack the carpet. Checks and secures the rooms. Replenish amenities according to the operational standards. Deliver and retrieve items on loan to guests e.g. ironing and ironing boards Ensure security of guest rooms and privacy of guests Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning, etc.) as required Cleans guest bathroom/bedroom/floor corridor. Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day. Maintain positive guest relations at all times. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. Resolve guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation, and organization of assigned work areas. Empty trash containers and ashtrays. Remove all dirty terry and replace with the clean par to the designated layout. Remove soil, dirt, soap build-up, and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain, and floor. Replace facial, toilet tissue, and bathroom amenities in the correct amount and location. Inspect the condition of bathrobes and replace soiled/damaged ones. Remove dirty bed linen and makeup the bed with clean linen. Replace laundry bags and slips. Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure the correct amount and placement of hangers, extra blankets/pillows, and luggage racks. Dust and polish all furniture. Realign furniture to the floor plan. Responsible for replenishment of guest complimentary water. Responsible for the cleanliness and maintenance of his work area. Responsible for the Hotel property in the work area. Attends to guest calls, guest requests /guest complaints in the area assigned to him. Authorize to enter guestrooms for cleaning and providing turndown services as per requirement. Responsible for following the standard operating procedures. Responsible for achieving and exceeding the guest satisfaction score. Update the status of rooms cleaned on the assignment sheet. Return and restock cart at end of shift.
Job Type: Full-time

Pay: ?11,000.00 - ?13,000.00 per month

Benefits:

Food provided Provident Fund
Shift availability:

Day Shift (Preferred) Night Shift (Preferred)
Work Location: In person