Job Description

Key Responsibilities:

Greet guests upon arrival and provide a warm, welcoming atmosphere. Perform check-in and check-out procedures efficiently. Manage room bookings, cancellations, and modifications via phone, email, or in person. Handle payments, prepare bills, and manage the cash register. Provide guests with information about the hotel, local attractions, and services. Answer phone calls and direct them appropriately. Coordinate with housekeeping, room service, and other departments for smooth operations. Maintain guest records and ensure data accuracy and confidentiality. Resolve guest complaints promptly or escalate to management when necessary. Ensure the reception desk and lobby area are clean and orderly at all times.
Job Type: Full-time

Pay: ?10,000.00 - ?14,000.00 per month

Schedule:

Day shift
Work Location: In person