Hotel Guest Relation Executive

Year    Wayanad, KL, IN, India

Job Description

Guest Experience:

Greet and welcome guests according to company standards, acknowledge their needs, and ensure their comfort and satisfaction throughout their visit.

Front Desk Management:

Handle incoming calls, greet guests, manage the reservation system, and maintain guest records.

Dining Area Coordination:

Inform guests of table availability, direct them to their tables, inspect dining areas for cleanliness and order, and ensure dining room supplies are adequate.

Customer Service:

Answer guest questions, assist with issues or complaints, and escalate to management when necessary.

Staff Collaboration:

Work with other restaurant staff to ensure seamless service and timely resolution of guest concerns.

Promotional Activities:

Promote restaurant services and amenities, and identify opportunities for upselling.

Compliance:

Adhere to restaurant security, fire regulations, and all health and safety legislation.
Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹21,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD4173784
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Wayanad, KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year