Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives.
Plan activities and allocate responsibilities to achieve the most efficient operating model.
Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits.
Develop and implement an intuitive and efficient marketing strategy to promote the hotel\xe2\x80\x99s services.
Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.).
Deal with maintenance issues, shortages in staff or equipment, renovations etc.
Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
Inspect facilities regularly and enforce strict compliance with health and safety standards.
Skills
Proven experience as Hotel Manager or relevant role minimum 5 years.
Fluency in English & Hindi; knowledge of other languages is a plus.
Understanding of all hotel management best practices and relevant laws and guidelines.
Working knowledge of MS Office & MS Excel; knowledge of hotel management software (WEB LINE) is an advantage.
Excellent customer service skills as well as a business mindset.
Demonstrable aptitude in decision-making and problem-solving.
Reliable with an ability to multi-task and work well under pressure.
Outstanding leadership skills and a great attention to detail.
Degree in Business Administration, Hotel/Hospitality Management or relevant field
Job Types: Full-time, Regular / Permanent Salary: 9300,000.00 - 9600,000.00 per year Benefits:
Cell phone reimbursement
Commuter assistance
Food provided
Internet reimbursement
Schedule:
Day shift
Supplemental pay types:
Performance bonus
Ability to commute/relocate:
Dehra Dun, Uttarakhand: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor\'s (Preferred)
Experience:
total work: 2 years (Preferred)
Management: 1 year (Preferred)
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