Job Description

We're hiring a hotel front desk manager to lead our already fantastic team. You'll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary. Applicants should have experience in the hospitality industry, demonstrate a commitment to customer service, and come to work with a positive attitude. If you have management skills and enjoy providing excellent customer service, apply today!Location
Salem, INHotel Front Desk Manager Responsibilities

• Direct operations at the front desk and ensure customer service meets our high standards for guest satisfaction
• Hire, train, and supervise front office employees, ensuring they provide excellent guest services and enforce hotel policies
• Interact with customers both in person and over the phone, assist with inquiries, and mitigate any guest complaints
• Handle the front desk budget and order office supplies as needed
• Compile occupancy reports and financial information for the general manager

Hotel Front Desk Manager Qualifications

• Should be completed 3 years BSC or 3 years Diploma in Catering. Should be experienced in branded hotels in same position for at least 1 year. Tamil Speaking Candidates will be preferred).

• At least 5 years of work experience in office management as a front desk supervisor, assistant front office manager, or similar position in the hospitality industry
• Strong knowledge of general hotel industry practices and policies
• Possess excellent management skills, communication skills, and multitasking skills
• Proficient bookkeeping skills, including experience with Microsoft Word and Excel strongly desired

Job Types: Regular / Permanent, Full-time, VolunteerSalary: ?30,000.00 per monthBenefits:

• Cell phone reimbursement
• Food provided
• Health insurance
• Internet reimbursement
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Evening shift
• Flexible shift
• Morning shift
• Night shift
• Rotational shift

Supplemental pay types:

• Performance bonus
• Shift allowance
• Yearly bonus

Ability to commute/relocate:

• Salem, Salem - 636004, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Diploma (Preferred)

Experience:

• front office manager: 5 years (Preferred)