We are seeking a friendly, attentive, and professional
Hostess/Waitress
to join our team. The ideal candidate will be responsible for creating a welcoming atmosphere, ensuring guests have a pleasant dining experience, and delivering high-quality service from the moment they enter until they leave the restaurant.
Key Responsibilities: As a Hostess:
Greet guests warmly upon arrival and thank them upon departure.
Manage reservations and waitlists using a booking system or manually.
Escort guests to their tables and present menus.
Maintain a clean and organized reception area.
Communicate with the kitchen and wait staff to ensure efficient service flow.
Provide guests with estimated wait times and handle seating rotation effectively.
As a Waitress:
Present menus, take food and beverage orders, and relay them to the kitchen accurately.
Serve meals and drinks promptly and courteously.
Answer questions about the menu, ingredients, and dietary options.
Check in with guests regularly to ensure satisfaction.
Handle guest complaints professionally and promptly.
Process payments using POS systems and issue receipts.
Keep tables clean and reset them for the next guests.
Requirements:
Previous experience as a hostess, waitress, or in a customer service role preferred.
Excellent communication and interpersonal skills.
Positive attitude and ability to work in a fast-paced environment.
Strong multitasking and organizational abilities.
Availability to work evenings, weekends, and holidays as needed.
Basic math skills for handling payments.
Knowledge of food safety regulations is a plus.
Job Types: Full-time, Permanent
Pay: ?20,000.00 - ?22,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Morning shift
Supplemental Pay:
Performance bonus
* Yearly bonus
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