Job Description

A hostess is a front-of-house employee responsible for greeting guests, managing reservations and the waitlist, and ensuring a positive first impression of the establishment. Key duties include answering phones, seating guests, providing menus and wait time estimates, and maintaining a clean and organized waiting area. Hostesses also help coordinate with servers to optimize table turnover and support staff during busy periods. Core responsibilities

Guest relations:

Greet guests warmly, manage waitlists with accurate wait times, and escort them to their tables.

Reservations:

Take phone reservations and manage the reservation system, including noting special occasions or dietary needs.

Seating and flow:

Optimize seating to ensure an even workload for the wait staff and maintain an organized floor plan.

Communication:

Answer phone calls and customer inquiries, and communicate with servers about guest needs and specials.

Front-of-house maintenance:

Keep the reception and waiting areas clean, organized, and presentable.

Menu knowledge:

Be knowledgeable about the menu, including specials, ingredients, and preparation methods.
Additional duties

Process customer payments in smaller establishments. Assist servers and other staff during busy periods. Handle guest complaints professionally. Provide extra attention to VIPs, children, or seniors. For lead hostesses, responsibilities may include training new staff and managing schedules. Host or Hostess Template - JobsoidResponsibilities Welcome visitors to the sitting area. Provide precise interval times and monitor the waiting lists. Answer ...Jobsoid
Hostess : Roles, Responsibilities, and SkillsThe basic duties and responsibilities of a hostess include: Greeting and welcoming guests. Keeping front of house and dining area ...Homebase Hostess [Updated for 2025] - IndeedHostess duties and responsibilities A Hostess's duties primarily focus on ensuring the guests have a positive experience as soon a...Ind
Job Type: Full-time

Pay: ₹9,023.68 - ₹25,000.00 per month

Work Location: In person