Outbound calling or customer service experience
Excellent communication skills and strong telephone manner
Good attention to detail
Computer literate and experience in database navigation
Knowledge of Jewelry industry an advantage
Ability to write detailed follow up notes for business reporting
Confident, self-motivated and commission driven
Friendly personality and team player
Enter and update customer information in the database.
Ability to learn about products and services and describe/explain them to prospects
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
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