Job Description

Meet our Team We represent Hitachi Vantara to enterprise clients across industries, establishing business relationships to understand customer challenges so that we can deliver profitable business for Hitachi products, services and solutions. We collaborate as a team and cross-functionally to ensure the success of our customers; success that is celebrated and shared. Our solutions bring value to every line of business and we need people like you to build those deep relationships and to passionately articulate our value proposition. What you’ll be doing Seeking to build strong relationships and trust with new and existing customers across industry sectors such as retail, finance, manufacturing and public sector. Articulating our industry leading solutions, which include Data Centre/Storage, Cloud, Big Data, Advanced Analytics and IoT, to enable your customers to realise the highest levels of success. What you bring to the team

"• Extensive knowledge and working experience on the Hitachi Storage arrays which include VSP G Series, and knowledge on HNAS.

• Extensive knowledge and working experience on the Brocade switches.
• Knowledge on Hitachi tools like Tuning Manager, HDCA, Command Suite, HORCM, etc.
• Knowledge (preferable) working on Nagios monitoring tool.
• Knowledge on Managing replication True Copy, HUR & HORCM.
• Administering and knowledge in using HCS & HDCA
• Experience in coordination, validation and planning for required firmware/patches / microcode upgrade activities
• Hands on working experience in managing the RAID Groups, Storage pools and Storage tiering.
• Knowledge on SAN fabric, Virtual Fabric (VSAN), FCIP & management and Host to SAN connectivity.
• Ownership of Infrastructure and responsible for service uptime / availability
• Maintain / Follow SOPs and Operational Run books, ITIL processes - Incident management, Problem management, Change management, Performance management, Capacity management, Configuration & availability management activities
• Participate in Change & release management
• Participate in Disaster Recovery exercises
• Experience in Plan & Implement routine & normal changes (Mostly below)

o Zoning and LUN Sharing
o LUN Allocation and Decommission
o Zero Page Reclamation
o Split & Swap the Pairs for various DR activities
o Hosts Groups Remediation
o Removing Zones
o HORCOM configuration changes
o Capacity management - LUN Expansions and capacity increases

• Knowledge about using ticketing system for daily operations - Remedy
• Ability to deal with escalated and high severity incidents and work with various platform teams
• Participate on projects independently and deliver on time"

Our Company
Hitachi Vantara is part of the Global Hitachi family. We balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.
Our people are our biggest asset, they drive our innovation advantage and we strive to offer a flexible and collaborative workplace where they can thrive. Diversity of thought is welcomed and our employee base is represented by several active Employee Resource Group communities. We offer industry leading benefits packages (flexible working, generous pension and private healthcare) and promote a creative and inclusive culture. If driving real change gives you a sense of pride and you are passionate about powering social good, we’d love to hear from you.
Our Values Research tells us that some applicants, especially those from underrepresented groups, can be put off from applying for roles if they need flexibility or feel they don’t meet all of the set criteria. We strive to create an inclusive environment for all and are open to considering home working, compressed/flexible hours and part-time arrangements. Get in touch with us to explore how we might be able to accommodate your specific needs. We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. With Japanese roots going back over 100 years, our culture is founded on the values of our parent company expressed as the Hitachi Spirit: Wa – Harmony, Trust, Respect Makoto – Sincerity, Fairness, Honesty, Integrity Kaitakusha-Seishin – Pioneering Spirit, Challenge