Hiring For Sr. Customer Support. Location Mumbai. Salary 7.50lpa.call@priyanka@9667678362
Job Description
Job Role & responsibilities :- Candidate Should Have Descent Communication Skills > Candidate Should Have Basic Computer Knowledge > Candidate Should Have Inclination Towards Customer Service > Candidate Should Have Customer Centric Approach > Candidate Must be Willing To Work In 24x7 Shifts >Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures >Provides status and updates on tickets to authorized users >Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction >Makes recommendations for updates to the KB database >Adherence to policies and procedures, closure of open calls after resolution. Eligibility : 1.) Candidates having Any Graduation & minimum 1 year experience in relevant profile. 2.) Okay with US shifts 3.) Expertise in communication skills 4.) Able to relocate when office resumes. Perks & Benefits:- PF: : Both side Cabs (As Per Company Policy and Process) :: Other Benefits Drop Your updated CV @[HIDDEN TEXT] OR @Priyanka HR 9667678362 Call/WhatsApp Thanks & Regards.
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Job Detail
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Job IdJD3013454
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGurgaon, Haryana - Mumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear