Helix Itsm Tool Expert
Job Description
JD: BMC Remedy/ITSM/Helix (Version 21.02 +) BMC Helix ITSM tool Expert with 6+ years of hands on experience on supporting and implementing ITSM modules on Helix tool including-Incident Management, Change Management, Problem Management, Work Order Management, Service Request Management, CMDB & Knowledge Management Experience in performing fine-tuning following the best practices with good troubleshooting skills. DWP (Digital Workplace) catalog creation Smart Reporting Helix Dashboard implementation and Support Helix Import Tools CMDB Strong understanding & experience with ITSM tools implementations, configurations and integrations with 3rd party applications. Having Experience and full software development cycle- Analysis, Design, Coding, Testing and promotion. Data Analysis, Data Migration and importing/exporting data in the platform. ITIL Process Server & Cloud Understanding
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Job Detail
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Job IdJD3001613
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNoida, Uttar Pradesh, India
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EducationNot mentioned
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ExperienceYear