Job Description

Persistency


Health Officer - Persistency


Location: 10MHMUM12, Thane



Department: Persistency
Reports to: Team Leader

Purpose
To ensure the regular follow up of renewal leads from assigned data to explain health insurance products & solutions and convert leads to final closures to achieve given targets.

Key ResponsibilitiesHandle inbound and outbound calls to customers and clients Identify the needs of customers, resolve issues, and provide solutions.Upsell other products wherever possible Selling health insurance over the call, to explain health insurance products & solutions Educating the customers online regarding health policy buying/renewal process To be focused on the quality of call and to give customer a better experience Maintain lead tracker and sales tracker - update calls along with the status


Must HavesGood knowledge in Insurance & financial products 1-3 years' experience in BFSI sales - Preferable from Insurance renewal or tele sales Excellent communication & relationship skills


Qualification: Graduate in any discipline
Minimum Experience Level


0 - 4 years
Job Qualifications