Job Description

- Undertake complete planning and execution of the pre-sales process at a front-line level- Understand the local geography and gauge the extent of potential in the area- Responsible for channel sales management and onboarding new channels- Maintain the customer database for the area including:- Number of PCs in the household- Number of subscribers to the competition- Level of interest of the subscriber- Expected month of purchase- Expand the customer base by booking orders and converting potential leads into sales- Liaise with building societies/secretaries and obtain permissions for cabling in their premises- When sale is closed, ensure that customers system is evaluated for compatibility with the product and that installation is completed within the committed time.- Co-ordinate with the ops group to ensure customer has a satisfying experience with the product.- Attend to post-sales customer queries and inform them of call center support services- Induct new hires by familiarizing them with the local area and sales methodology- Escalate cases to the manager at the appropriate time to ensure successful sales closures- Perform any other duties relevant to this position as assigned.Experience:- Graduates with a minimum of 15 - 20 years of relevant experience.Basic Traits:- Safety focus/safety leadership- Good knowledge in Enterprise Sales of leased line & bandwidth product with exposure to Team management- Energetic and preferably should have managed team members in Corporate Sales (preferably in Telecom/Broadband industry)- Proactive and responsible for developing customers and achieving assigned sales targets- Good communicator with some exposure to Retention and Collection roles in Telecom / ISP- Confident, Hardworking, and Honest/Sincere- Competencies required for the role:Functional Competencies:- Ability to understand the company's product thoroughly- Ability to gather information and understand competitor products in this segment to convert customers- Ability to quickly familiarize with the target locality and assess potential- Basic technical knowledge of the internet- Knowledge of system specifications required to support the company's product- Selling skills - ability to convert a prospect into a sale- Ability to manage Retentions & Sales- Capability in managing and motivating a teamRequired Skills: - Team Handling, Confident, Excellent Interpersonal and Communication skills, Enterprise Sales experience- Candidate must have Strong experience into Enterprise Sales (at least 10 - 12 years in overall experience).- Looking candidates from Telecom/Broadband industry or similar industry Only. (should be currently working in the same industry)- Candidate should have at-least 5- 7 years of Strong Team Handling experience in handling large teams across multiple cities.- Candidates having Masters degree will be preferred.- Candidate should be currently working at any Managerial position.- Candidate will be heading PAN India location.- Should have experience in managing Retention and Collections in Telecom/Broadband industry.- Excellent communication and planning abilities with focus on customer satisfaction and post-sales support.- In-depth understanding of internet products, market potential, and competitor landscape. (ref:updazz.com)