Job Description

The Location Head will lead the state of Gujarat, comprising of a team of Cluster Managers, Sales Manager and Sales Executives and will be responsible for hiring, training and managing the performance of the team. He/she will manage the productivity and performance of team members and address low performers.

Key roles and responsibilities :

- Responsible for achievement of zonal business targets and creation of new business opportunities at the zone for Education loan products.

- Revenue Generation through New Customer acquisition for Education Loans for Studies Overseas & India.

- Responsible for driving strategic partnerships and new initiatives.

Visiting/meeting students along with their parents and addressing their queries with the Education Loan offerings/process clarity, and concept sales. Also supporting Loan officers in their respective client visits effectively.

- Coordination and assistance for the process of Lead generation to Login, Login to Sanction, and Sanction to Disbursement, and post-Sales service.

- Deliver quality Customer Service and generate referrals from existing customers.

- Liaise with cross-functional teams, i.e., Credit/Operations/Service/legal, etc., and ensure compliance with documentary requirements, delivering seamless service to acquired customers.

- Collaborate with Channel partners to conduct College Seminars/Consultant events/Web-based seminars, etc.

- Deepen existing channel relationships and develop new channel partners.

- Understand the value proposition gaps in assigned business relationships and suggest possible modifications.

- Cross-selling of allied products, i.e., Foreign Exchange/Insurance, and collection of Processing Charges.

- Ensure team targets are achieved in terms of monthly segment-wise Logins and eventual loan disbursements.

Skills :

- Strategic Relationship Management

- Result Orientation

- Sound knowledge of key financial ratios

- Problem Solving

- Customer Service Orientation

- Networking

- Influencing Others and Negotiating Prowess

- Team development and Managing performance

- Self Confidence, Resilience, Ownership

Qualifications & Experience :

- Graduate in any stream. MBA from a premier institute

- 7+ experience leading teams in the financial services industry

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