Job Description

The Head of IT Applications will oversee and manage the development and implementation of IT applications to support business operations and strategies. This role is based in Gurgaon and requires expertise in technology within the business services industry.

• Lead the planning, development, and implementation of IT applications to align with business objectives.
• Oversee the management and maintenance of existing IT applications to ensure optimal performance.
• Collaborate with cross-functional teams to identify and implement innovative technology solutions.
• Ensure compliance with industry standards and best practices in application development and deployment.
• Manage vendor relationships to ensure timely delivery of projects and services.
• Monitor and evaluate the effectiveness of IT applications and recommend improvements.
• Develop and manage budgets for IT application projects and initiatives.
• Provide leadership and guidance to the IT applications team to achieve departmental goals.

Excellent leadership opportunityDrive enterprise-wide digital transformation
The Successful would be:

• 12-20 years of experience in IT with deep expertise in enterprise applications (ERP, CRM, BPM, workflow, and custom applications).
• Proven experience leading large-scale transformation programmes in global or matrixed organisations.
• Strong understanding of application architecture, integration patterns, cloud platforms, and data-driven enterprise models.
• Hands-on experience working in environments where analytics, digital operations, and automation play a central role.
• Demonstrated ability to lead cross-functional delivery teams and manage complex vendor/partner ecosystems.
• Strong stakeholder management skills with the ability to collaborate effectively with global product owners, business leaders, and CXO-level stakeholders.
• A track record of driving governance, process excellence, and continuous improvement across the application portfolio.
• Excellent communication skills, executive presence, and the ability to translate business objectives into scalable technology solutions.

Our client is a global leader in analytics, digital operations, and AI-driven transformation, supporting Fortune 500 enterprises across industries. With a rapidly expanding technology footprint in India, the organisation is modernising its application ecosystem to enable better business outcomes. They provide an opportunity to work at the intersection of digital, data, and enterprise-scale operations.

• A high-impact leadership role shaping the enterprise application landscape for a global organisation.
• Opportunity to drive large-scale digital transformation across analytics, operations, and technology platforms.
• Exposure to global stakeholders and the ability to influence key strategic initiatives.
• A culture that encourages innovation, continuous improvement, and technology-led business value.
• Competitive salary, performance-linked rewards, and long-term career growth opportunities.

Skills Required