Head of Information Technology SUMMARYThe Head of Information technology will oversee the infrastructure of technical operations, strategy, managing the team of IT, directing the effective delivery of networks, development, tracking technology to achieve business goals, minimize security risks, increase user satisfaction, maintain operations and systems.VISION To strategize, plan, organize, execute, and oversee the IT department and ensure effective delivery of networks, manages the network and server infrastructure of the company.SCOPEHead of IT responsible for overseeing the technical infrastructure within the organization, lead and guide the IT team, determining business requirements for IT systems, managing the design and implementation of IT infrastructure, and eliminating security risks and also oversee the organization's help desk.Please review the APC Organization Chart available on OUR TEAM page (https://apcwo.org/about-us/our-team)ROLE DESCRIPTIONThe responsibilities of the Head of IT include but are not limited to the following:1. Determining business requirements for IT.2. Identifying and eliminating security vulnerabilities with strategic solutions that increase data security.3. Directing and supporting the implementation of new software and hardware.4. Identifying and recommending new technology solutions.5. Managing the organization's help desk (internal, external, or both)6. Coordinating IT activities to ensure data availability and network services with as little downtime as necessary.7. Optimizing business IT processes.8. Monitoring and improving IT efficiency.9. Assessing, monitoring, and upgrading business systems and processes.10. IT security and governance.11. Managing and developing the business IT division.12. Oversees security of systems, networks, and enterprise information.13. Facilitates IT security audits or investigations.14. Develops and maintains relationships with external IT vendors and service providers.15. Performs other related duties as assigned.QUALIFICATIONS/EXPERIENCE REQUIREMENTS
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