Job Description

About PayU

PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our + merchants and millions of consumers.

As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day.

Company Background :

\xe2\x97\x8f PayU Credit\'s vision is to provide innovative financial products to empower individuals and businesses

across India. We started off in 2020 with a Buy Now Pay Later (BNPL) solution for users on quick

commerce platforms optimizing for a super fast, dependable and simple credit product flow. Over the last

3 years we have built on top of this core offering by innovating across Credit on UPI, Credit on prepaid

cards, Cardless EMI for insurance, Quick cash personal loans, BillPay on credit, Offline aggregator digital

flows & finally a 3day full embedded loan flow for other fintechs/ non fintechs powered by a set of high

scale dependable APIs

\xe2\x97\x8f Our growth trajectory has been remarkable. Since our inception, we have experienced a phenomenal

increase in loan originations surpassing the 500m$ mark & marching towards a billion dollars. This

exceptional growth has come on the back of rapid experimentation & usage of AI to help open up credit

access to underserved Indians

\xe2\x97\x8f Not only have we achieved significant loan originations, but we have also achieved impressive financial

results. Our revenue has reached the three-digit million-dollar mark, demonstrating the strength of our

business model and the value we provide to our customers.

\xe2\x97\x8f As we continue to expand our product portfolio and serve a growing customer base, we remain dedicated

to championing financial inclusion, responsible lending practices, and customer-centricity. We strive to be

at the forefront of the fintech revolution in India, transforming the way people access credit, manage their

finances, and achieve their financial goals.

Head of Design, User Research & UX copy :

We are seeking a highly skilled and empathetic individual who will play a critical role in shaping our credit products

, insurance offerings, and financial wellness products. The individual\'s primary responsibility will be to champion a

user-first and design-first culture within the company, ensuring that our products are not only visually appealing

but also meet the needs of our users.

Responsibilities:

\xe2\x97\x8f Empathy and User Focus: Demonstrate a deep understanding of our users\' needs and pain points,

advocating for their interests throughout the design process.

\xe2\x97\x8f Startup Experience: Solve complex problems specific to consumer internet startups and navigate the

challenges that arise in fast-paced environments.

\xe2\x97\x8f User Research Expertise: Utilize a variety of user research practices to gain insights into user behavior,

preferences, and motivations, and apply those insights to inform design decisions.

\xe2\x97\x8f Design Team Leadership: Build and lead a talented design organization by attracting top design talent,

providing mentorship and guidance, and fostering a collaborative and inclusive team culture.

\xe2\x97\x8f User-First Culture: Drive a company-wide focus on user-centered design principles, ensuring that every

team member understands the importance of putting users at the forefront of product development.

\xe2\x97\x8f Stakeholder Management: Collaborate effectively with cross-functional stakeholders, including product

managers, engineers, and executives, to align design efforts with business objectives and priorities.

\xe2\x97\x8f Business Outcome Analysis: Possess expertise in quant analysis and be able to understand and simplify

complex business outcomes, translating them into design strategies and recommendations.

\xe2\x97\x8f Artistic Sensibility: Have a keen sense of art and aesthetics, incorporating visual elements that enhance

the user experience and differentiate our products from competitors.

\xe2\x97\x8f Product Intuition: Demonstrate a deep understanding of user flows, intuitively mapping them to user

problems and crafting seamless experiences.

\xe2\x97\x8f Design and UX Writing: Be proficient in designing and conducting user research, creating user interfaces,

and crafting compelling UX copy

Qualifications:

\xe2\x97\x8f Over 10 years of experience in product design, with a focus on large scale consumer internet startups

\xe2\x97\x8f Over 5 years of experience in team leadership, managing and growing design teams.

\xe2\x97\x8f Extensive knowledge of user research methodologies and practices, with a demonstrated ability to

leverage research insights to drive design decisions.

\xe2\x97\x8f Strong leadership and team-building skills, with a track record of building and managing high-performing

design organizations.

\xe2\x97\x8f Proficiency in design, user research, and UX copywriting for a diverse range of products.

About us:

At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high-growth markets the financial services and products they need to thrive. Our expertise in 18 high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs, to offering credit to underserved individuals, to helping merchants buy, sell and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more

Our Commitment To Building A Diverse And Inclusive Workforce

As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive and safe environment, for all of our people, communities and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility and unbiased attention to each and every PayUneer so they can succeed, irrespective of gender, color or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities or the LGBTQ communities.

PayU