Head It Infrastructure & Operations
Year Bengaluru, Karnataka, India
Job Description
- Manages and maintains day to day IT operations with a structured, process-oriented approach cantered on a responsive Help Desk, support personnel and vendor services across Infrastructure & Application Landscape.
- Ensures process, tools and support are present to support high availability of all IT services.
- Develops disaster recovery plans for business critical application, infrastructure, services, tests and measures in conjunction with applications and other service providers that support business continuity plans for critical business applications and services.
- Establishes and documents, at an appropriate level, IT processes and key systems configurations to promote timely and orderly access to information for purposes of maintaining operations.
- Establishes system backup and recovery processes that provide the user community with relevant and timely support.
- Organizes and directs the resources of Infrastructure group in order to achieve timely and cost-effective solutions to business requirements, and support technology as a means of making a successful relationship with the company easier for customers and suppliers.
- Ensure ITIL standards and processes are followed by all support teams and partners.
- Custodian of ITIL toolset, standards and processes.
- Develops strategy, direction and planning IT Support initiatives with a focus on organization goals, market trends and best practices.
- Continuously works to improve the infrastructure architecture and integration of various elements to keep environment relevant to market needs.
- Maintains and enhances customer satisfaction through interaction with internal and external parties that use company technology.
- Manages departmental budget while consistently delivering high quality results.
- This person will plan, design, and direct all operational activities of the IT Operations department, as well as provide direction and support for IT solutions that enhance mission-critical business operations. He / She will work closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions.
Role: IT Operations Management
Salary: 50-65 Lacs P.A.
Industry: FMCG
Department: IT & Information Security
Role Category: IT Infrastructure Services
Employment Type: Full Time, Permanent
Key Skills
ITIL it infrastructure
Data Recovery IT Operations Management Disaster Management Infrastructure Management Disaster Recovery Cloud Infrastructure IT Operations Skills highlighted with ?? are preferred keyskills
Education
UG: BCA in Any Specialization,Any Graduate,B.Sc in Computers, Electronics,B.Tech/B.E. in Electronics/Telecommunication, Instrumentation, Computers, Electrical
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Job Detail
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Job IdJD3076403
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBengaluru, Karnataka, India
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EducationNot mentioned
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ExperienceYear