Job Description

about the role This role will be a blend of strategic partnering with the India business and hands on involvement in local operational HR processes and activities. This position reports to the Head of HR, APAC. Accountable for all HR deliverables, both strategic and operational, for all business entities in India. Currently the company has the following entities in the country : . OBS India Solutions Pvt. Ltd. . OBS India Network Pvt. Ltd. . OBS India Technology Pvt. Ltd. In this role, the incumbent will have operational responsibility for delivery of end-to-end HR services to two entities ie. OBS India Solutions Pvt. Ltd. & OBS India Network Pvt. Ltd. about you HR Business Partner- This role is expected to pro-actively partner and collaborate with line management around their business and employee needs, and act as their trusted advisor in HR matters. With knowledge and understanding of your internal customers\' needs, you should make recommendations to translate business issues into effective HR plans and activities to achieve organization and people excellence. HR Strategy- Should be an active and valued member of local Country Management Team (CMT) and help the team understand the impact of their actions /decisions on all HR related issues. You should develop and execute annual regional HR plans in consultation with the Country Management Team (CMT) and Regional Head of HR : identify / facilitate agreement on key business critical issues and set priorities. present solutions for each priority, execute and keep commitments. provide regular updates to leadership and key stakeholders HR Management Areas of focus include workforce management and recruitment, supporting business transformation initiatives, talent management and development, talent retention, driving high employee engagement and performance management, learning and development, diversity & CSR, international mobility, and working collaboratively on cultural and digital workplace ethics. Support APAC or global HR projects or programs, for example Talent Development program, employee engagement survey program, employee branding program etc. as well as to initiate local HR projects or programs Drive continuous improvement in HR from a strategic and operational standpoint by constructively challenging the status quo and thinking outside the box. Collborate with other MSC HR teams to share best practices and coordinate on matters of common interest. Represent Orange in external forums and be the brand ambassador for Orange in forums such as universities, professional/industry associations, and HR networks. Liaison with external stakeholders such as Labour Department and other government and statutory agencies Vendor management to ensure effective monitoring and delivery of committed services by agencies & providers under the scope of the HR function Leadership and Team Development The role will be a key member of the Asia Pacific HR Leadership Team and drive as well as support Global / Regional HR initiatives within your Sales Cluster. Will lead a team of HR professionals to deliver HR operational excellence across all areas within HR. This includes managing the administration and development of HR services, tools, processes (including payroll support) to ensure operational and day to day requirements of the company are appropriately met. You will assist in the review and analysis of company policies and practices to ensure they continue to support the organization\'s needs. Will provide 1:1 support / challenge and coaching to local management around their leadership development, eg. their effectiveness as a leader, their impact on teams and individuals. additional information Degree in Business or related field with about 10-12 years of working experience in an MNC environment. Ability to juggle between operational delivery needs and strategic involvement Proven skills in translating business issues into an effective HR plan / activities Coaching, facilitation and presentation skills Change and performance management skills Interviewing / assessment skills Strong business acumen Able to independently give ideas on improvements and resolve HR issues Excellent communication skills, flexible, pro-active and self-motivated Behavioural Skills/Proficiency Level Expected Analytical Thinking, Ability to summarize- Expert Communication Skills- Expert Leadership- Advanced Complexity Management- Advanced Customer Focus- Expert Delegation- Advanced Planning &Organising - Expert Strategic Orientation- Advanced Conflict Management- Advanced Interpersonal Skills- Expert department Human Resources & Employee Exp Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.

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