Head Customer Care Logistics And Freight Forwarding
Job Description
Your key responsibilities will be \xe2\x80\x93 Speaking to the clients/customers in regards to the cargo which would have been shipped via land, air and sea freight. Monitor the shipments on a daily basis, deal with any issues that may have occurred (like any lost shipments, SOB status, Shipment status, Container loading and positioning, Quoting) Respond to all requests for quotes from internal parties within 24 hours from initial receipt You will be the first point of call for the customers and be liaising with them via telephone and email. Liaising with all major. Shipping lines and Airlines for procuring the best rates for quoting the customers. Manage on a day-to-day basis and lead general sourcing activities by developing and demonstrating a detailed insight into relevant supply market. Co-lead procurement and sourcing initiatives for assigned trade lane development Coordinate/drive business for the company in cooperation with the sales person owning the customer and other relevant departments All documentation procedures to be followed up (starting from securing S/I to final handover of B/L) You must have excellent English Communication. Requirements Well organized, able to handle stress, experienced in quoting, customer service , liaising with shipping and airlines Job Type: Full-time Salary: From 91,200,000.00 per year Experience:
- total work: 8 years (Required)
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Job Detail
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Job IdJD3145511
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear