Job Description

At CLiQ: . We obsess over customer delight. . We are out there to find an alternate way of doing e-commerce. . We carry an attitude to develop a culture of learning and continuous improvement, both for people and processes. . We believe in Uncomfortable Transparency. . We will always be respectful, empathetic, and caring about the well-being of our teams. . we encourage experiments and creativity in Technology. . We develop and use technology to enhance day-to-day life and have a positive impact on customers. . We encourage experiments and creativity in Technology. We are committed to strengthening diversity, equity, and inclusion at the workplace through an enabling environment, supportive work-life policies for employees, and a culture that welcomes differences and creates a sense of belonging. We strive to create a work environment where all employees can develop and grow to achieve their full potential. We are an equal opportunity employer and are committed to maintaining respect and dignity for all\' Responsibilities: Manage strategy for the SBU and ensure it is followed across stakeholders Be the internal liason between cross functional teams Publishing routine business and operations performance reports Day to day troubleshooting w.r.t Finance, Customer Service and Operations issues Conducting swift basic level analysis, as and when required To plan monthly, quarterly and annual budgets for the category team Internal controller for top line and bottom line to manage GMV & NMV ratio and overall category discount. Advance In depth understanding of the luxury business, processes and SOPs Identifying underlying trends in data the ability to drill down to the lowest level to drive actionable insights Working closely with central analytics / BI teams to set up data feeds tailored for category requirements Measuring and monitoring operational performance identifying and prioritizing improvements accordingly Lead cross-functional projects to raise the bar w.r.t customer experience and operational efficiency Minimum Qualifications / Competencies: Expert level MS Excel Skills Should be comfortable handling broken, unformatted data, extracting data from various sources and converting it into meaningful reports The opportunities we have are perfect for highly motivated and talented candidates. We are looking for candidates who have a strong passion for customers, a high level of comfort with uncomfortable transparency, and a keen sense of ownership and drive to deliver results. So QUiQ - PiQ - CliQ before the opportunity is missed.

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