Guest Service Associate Food & Beverage Service

Year Mumbai, Maharashtra, India

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Prime Function:

Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations.
Welcome the guests by greeting them as per the standards.

Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
Ensure to attend to guest complaints, requests or inquiries regarding the food and services.
Establish and maintain seamless co-ordination & co-operation with all departments of ibis, Mumbai Airport to ensure maximum cooperation, productivity, morale and guest service.
Responsible for set up of all operating equipments and ensure to inspect linen, and condiments before the service.
Ensure to be familiar with all dishes on the menu.
Ensure clearance of all soiled chinaware, glassware, silverware from the guest table and re-set the table for the next arrival

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