Job Description

Guest Greeting and Engagement:

Warmly welcoming guests upon arrival, making them feel comfortable and acknowledged.

Information Provision:

Providing detailed information about the restaurant, its menu, specials, and any ongoing events or promotions.

Handling Inquiries and Complaints:

Addressing guest questions, concerns, and complaints promptly and effectively, aiming for satisfactory resolutions.

Coordinating Services:

Organizing and facilitating various guest requests, including reservations, special dietary needs, and other personalized services.

Maintaining Guest Records:

Keeping accurate records of guest interactions, feedback, and preferences for future reference and personalized service.

Promoting the Restaurant:

Highlighting the restaurant's offerings and encouraging guests to explore different aspects of the dining experience.

VIP and Special Guest Management:

Providing extra attention and tailored services to VIP or corporate guests, building strong relationships with them.

Collaboration with Other Teams:

Working closely with other restaurant staff, including servers, bartenders, and kitchen staff, to ensure seamless service delivery.

Monitoring and Reporting:

Tracking guest feedback and identifying areas for improvement in guest experience.

Maintaining a Welcoming Atmosphere:

Creating a positive and inviting environment where guests feel valued and comfortable
Job Types: Full-time, Permanent

Pay: ₹24,000.00 - ₹27,000.00 per month

Work Location: In person

Speak with the employer

+91 8281272222