Job Description

Skills:-

Excellent communication and interpersonal skills. Strong leadership ability with experience in managing guest-facing teams. Customer-first mindset with excellent conflict resolution and problem-solving skills. Ability to multitask and remain calm under pressure in a fast-paced environment. Hands-on experience in guest feedback management (NPS, online reviews). Proficiency in English; regional language skills are an advantage. Flexibility to work on weekends, holidays, and extended hours.

Requirements

Proven experience as Guest Relations Executive, or in a customer-focused leadership role (hospitality, amusement park, aviation, or retail industry). Strong organisational and team management skills. Ability to handle large guest volumes and deliver service excellence in a high-pressure environment. Professional grooming, strong sense of responsibility, and commitment to guest delight. Any Degree / MBA in Hospitality/Tourism/Business Administration preferred.

Proficiency in English and Tamil.

Job Type: Full-time

Pay: ₹300,000.00 - ₹450,000.00 per year

Benefits:

Provident Fund
Work Location: In person

Speak with the employer

+91 9716698526