Welcome and greet guests warmly, ensuring a positive first impression.
Handle guest check-ins, check-outs, and inquiries efficiently and courteously.
Address guest complaints and resolve issues promptly to ensure satisfaction.
Maintain up-to-date knowledge of hotel/resort facilities, services, and promotions.
Coordinate with housekeeping and other departments to fulfill guest requests.
Monitor guest feedback and share insights for service improvement.
Assist in special events and VIP guest handling as needed.
Uphold a professional appearance and maintain a helpful, approachable demeanor.
Job Types: Full-time, Permanent
Pay: ?12,000.00 - ?16,000.00 per month
Benefits:
Food provided
Schedule:
Day shift
Weekend availability
Work Location: In person
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