Job Description

Guest Relations Executive

Work Dynamics

What this job involves:

Mastering the front desk

Top-level skills in guest relation is a non-negotiable prerequisite of this role. As the person in charge, you'll be responsible in developing the necessary policies and procedures for all reception-related functions.

Likewise, part of your to-do list is to make sure that the latest magazines, newspapers and brochures are on display in the reception--add in the client directory signage, too! Outdated ones, however, should already be out of sight.

Anticipating the needs of our clients and guests

While you keep the front desk activities on track, you will be the go-to person for all concerns in the reception area. Day in and day out, you'll promptly tend to telephone queries and requests, all while maintaining professionalism and politeness at all times.

Also part of your scope is to ensure that the front office is neat and organised. On top of handling the booking of the conference rooms, you'll also pitch in some help in event-related tasks, such as flower arrangements, for one. This role will also see you participating in emergency evacuation procedures and crisis management when needed.

Being a JLL brand enforcer

Do you believe that first impressions last? As the first person that our visitors will see, it's important that you're conscious of your professional image--always feeling confident and looking your best (i.e., sticking to the dress code.)

Your commitment to our brand promise of client service would be befitting, as you will deal with the varying demands of visitors and employees. In all your activities, you'll need to keep in mind that you follow the company's regulations and requirements.

Sound like you? To apply you need to be:

Skilled on the job

You should be adept in front desk and back office processes with strong admin skills. Familiarity with occupational safety requirements and continuous improvement initiatives is also helpful for you to land this job. And if you can also match these abilities with a computer-savviness, then you might be the one we're looking for!

What you can expect from us

You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We'll offer you a competitive salary and benefits package.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

Apply today!

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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