Guest Relation Executive

Year New Delhi, Delhi, India

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Review arrival lists to welcome guests
Attend to special guests (e.g. VIPs) and answer their inquiries
Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
Provide information about amenities, area and venues and promote services
Anticipate guest needs and build rapport with customers
Address customer complaints and escalate to Guest Relations Manager when needed
Record information in the logbook daily

Job Type: Full-timeSalary: ?15,000.00 - ?30,000.00 per monthSchedule:

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