Guest Relation Executive
Year Mumbai, Maharashtra, India
Job Description
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Job Opening in MNC Company Designation : Guest Relation Executive Location : Mumbai (Goregaon) Salary up to : 5.5 LPA Candidate should be from Hotel Background and should be comfortable with rotational shifts (night shift) Job Role :
- Establish direct relationship with the employees working from the office
- Single Point of Contact of employees working from office for issues resolution & workspace change within the premises
- Respond and close all service tickets and feedbacks within defined SLA
- Shares observations regarding any misalignment to defined guidelines for using office amenities for (incl. data from housekeeping and engineering teams)
- Have periodic connects with all point of contact of different business to understand their perspective of service
- Plan and execute employee engagement events in line with client expectations
- Consolidate feedback to management team regularly for ongoing improvement implementation
- Report any concerns or patterns in employee feedback periodically to assistant workspace experience manager
- Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success
- Drive Client specific initiatives such technology roll-outs, benchmarking, best practices etc.
- Ensure operations are aligned to financial processes and controls are adhered to at all times to achieve good financial management.
- Health insurance
- Provident Fund
- Day shift
- Night shift
- Rotational shift
- Yearly bonus
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
- total work: 2 years (Preferred)
- Health insurance
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Job Detail
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Job IdJD3052489
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear