Job Description

Job Title : Front Office Executive / Guest Relation Executive Job Purpose: To ensure that the Guest Experience, Services, Ambience, Maintenance & Upkeep and Look & Feel of the Front office conform to the highest standards of hospitality; in line with the Brand Standards and Standard Operating Procedures of Embassy.

• To ensure that each visit of the guest to Embassy office is a Personalized and a

Memorable Experience. Key Responsibilities:

• Guest Interaction & Experience
• Interact with the guest before arrival.
• Meet all guests on arrival at the Front office.
• Ensure that a welcome and show around formalities are offered as per standards.
• Farewell and subsequent follow through as per standards.
• Ensure that Housekeeping and Maintenance of the Front office is as per the prescribed standards.
• Provide logistic support to organize conferences or any other event. Administer booking process in line with company policy.
• Oversee the Security function - Meet the security in charge to discuss and communicate priorities and address complaints.
• Maintain and check the inward and outward registers.
• Ensure that newspapers and magazines are placed in the reception area as necessary as per guidelines.
• Coordinate with employees in terms of dispatch of couriers.
• Manage all calls efficiently at the front office.
• Liaison with Admin with regards to all admin related requirements.
• Coordinate with all departments and vendors on stationery and other equipment.

Qualifications and Work Experience: Graduate/Post Graduate qualification with minimum 2 years of experience Knowledge, Skills and Competencies:

• Kannada (preferred if in Bangalore) and English Fluency (Read, Write, Speak).
• Must have strong verbal and written communication skills
• Exceptional organizational and multitasking skills
• Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy

7. Customer service experience Job Types: Full-time, Part-time, Regular / Permanent, Fresher, Contractual / Temporary Salary: 913,000.00 - 920,000.47 per month Benefits:

• Health insurance

Schedule:

• Day shift

Ability to commute/relocate:

• Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Preferred)

Speak with the employer
+91 9999999999

• Health insurance