Group Manager, Service Delivery General Mgmt

Year    Pune, Maharashtra, India

Job Description


:

Alternatives Investment \xe2\x80\x93 Private Equity / Hedge Fund Professionals

Bring your ideas. Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world\'s top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the \xe2\x80\x9cbank of banks\xe2\x80\x9d - 97% of the world\xe2\x80\x99s top banks work with us as we lead and serve our customers into the new era of digital.

With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we\xe2\x80\x99re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.

We welcome you to apply! When applying to this general posting, our expert BNY Mellon Talent Acquisition Team may also review your resume for consideration across other open roles within the company.

We\xe2\x80\x99re seeking future team members for our Alternatives Investment Transfer Agency Operations with roles located in Pune in HYBRID positions.

You\xe2\x80\x99ll make an impact in the following ways:

  • Manages a medium to large-sized team or multiple small Fund Administration teams. Handles any/all aspects of client accounts, handling correspondence, transaction processing, payments, problem resolution, Management reporting & oversight
  • Responsible for the financial and human resources for the unit and ensures assigned teams are operating effectively to meet unit goals and objectives.
  • Serves as a top level of support for external clients who were not able to have problems resolved at a lower level.
  • Manages and provides leadership to assigned personnel along with providing technical and advisory guidance.
  • Ensures the volume of work produced meets product/service standards and exceeds quality standards and is properly reviewed and documented.
  • Lead ops process improvement outcomes to improve the experience for all stakeholders and clients
  • Recruits, directs, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team.
  • Provides input into departmental budgets and planning. May develop business plans for team/group operations.
  • Increase Risk and Control awareness including - cyber, fraud, culture and conduct in Operations and responsible for risk mitigation and remediate gaps in risk & control.
  • Interacts with Tech partners, client & product services and other operating units to make certain that deliverables and expectations are met or exceeded.
  • Foster a flexible work environment where engagement, advancement and mobility are made possible through robust avenues for career development.
To be successful, we\xe2\x80\x99re seeking interest in the follow areas:
  • Bachelor\xe2\x80\x99s degree or the equivalent combination of education and experience is required.
  • 12-20 years of total work experience in Investment Banking domain with at least 5-7 years in management. Experience in Transfer Agency Alternatives Investments Private Equity & Hedge Funds is preferred.
  • Strong communication skills.
  • Inclined to continuously improving ops process via digitization, process re-engineering, agile, RPA, other solutions
  • Elevate People experience \xe2\x80\x93 Staff welfare and Engagement, Talent retention, Career progression, Hiring right talent
At BNY Mellon, our inclusive culture speaks for itself. Here\xe2\x80\x99s a few of our awards:
  • Fortune World\xe2\x80\x99s Most Admired Companies & Top 20 for Diversity and Inclusion
  • Bloomberg\xe2\x80\x99s Gender Equality Index (GEI)
  • Human Rights Campaign Foundation, 100% score Corporate Equality Index
, Disability: IN \xe2\x80\x93 100% score * 100 Best Workplaces for Innovators, Fast Company
  • CDP\xe2\x80\x99s Climate Change \xe2\x80\x98A List\xe2\x80\x99
Our Benefits:

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life\xe2\x80\x99s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.

Our ambition is to build the best global team \xe2\x80\x93 one that is representative and inclusive of the diverse talent, clients and communities we work with and serve \xe2\x80\x93 and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

BNY Mellon

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Job Detail

  • Job Id
    JD3113785
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Pune, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year